Thank you for visiting SugarFreeSelfCare.com (hereinafter “Website,” or “Site”), owned, operated and controlled by Charmaine Platon and Sugar-Free Self-Care, LLC, a California company (hereinafter, “Company,” “we,” “us,” or “our”).
Who we are
What personal information we collect
How and why we collect personal information
How we use your personal information
With whom we share your personal information
Users outside the United States
Security and storage of information
Legal basis for processing your personal information
Your legal rights and choices
Third party links and websites
Cookies and other tracking mechanisms
How to opt-in and opt-out
Surveys and contests
Changes to the Policy
How to contact us
What Personal Information Do We Collect?
When you register for any of our products, services, or newsletters, you will provide us with your personal information. The term “personal information” is defined as information that you voluntarily provide us which personally identifies you and/or your contact information, including but not limited to your name, phone number, email address, mailing or shipping address, IP address, cookies, location, date of birth, debit or credit card information, and social media handles (collectively, “Personal Information”).
How and Why We Collect Personal Information
The Company collects your information to record and support your participation in the activities you select. If you register to download a book or resources, sign up for our newsletter, and/or purchase a product from us, we collect your Personal Information. We use your Personal Information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Site, you can engage in most activities without providing your Personal Information. It is only when you seek to download resources and/or register for services that you are required to provide Personal Information.
How Do We Use Your Personal Information?
We use your Personal Information to present our Site and its contents to you, provide you with information about our products or services, offer our products or services, carry out any contracts between you and the Company, administer our business activities, fulfill orders, and provide customer service to our prospective and current customers.
From time-to-time, we may use your Personal Information to make offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your Personal Information.
With Whom Do We Share Your Personal Information?
As a general rule, we do not sell, rent, lease or otherwise transfer Personal Information collected, whether automatically or through your voluntary action.
We may disclose Personal Information to our service providers , which include but are not limited to Phil Graham (of PhilGrahamDigital.com), Facebook, Calendly, Square Space, Mail Chimp, PayPal, Stripe, and Instagram to provide our products or services to you.
We may provide Personal Information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets and/or business.
We may disclose Personal Information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.
Cookies and Other Tracking Mechanisms
The Company uses retargeting ads (“Retargeting Ads”) on its Site. The main goal of Retargeting Ads is to re-engage site visitors after they have left the Site. Dynamic Retargeting Ads are generated based on the actual products or offers viewed on the advertiser’s site. For example, if you’ve visited a retailer’s website and viewed a specific product, you might receive a banner ad containing that product. Rather than showing the same ad to every visitor, the Company’s dynamic ad application will select the most relevant ad copy based on the user’s activity on the site. The Company’s Retargeting Ads platform works when an advertiser places our tag on his website. The tag embeds a third-party cookie on the browser of users visiting the site. Using real time bidding (“RTB”) ad exchanges, it is then possible to focus media buying efforts against those visitors. It is important to note that the cookie itself does not contain any personal identifying information. Our personalized Retargeting Ads intelligently match the right offering to each visitor based on his previous activities on the site. Each advertiser using the Company’s services is responsible to limit the number of ad impressions shown to each user to ensure that viewers are not overly exposed to specific ads.
If you would like to remove yourself from Retargeting Ads, please email us at [email protected].
How Do We Use Personal Information We Collect from Cookies?
The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
Users Outside the USA
Countries outside of the European Economic Area (“EEA”) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.
Many of our third-party service providers are based outside the EEA so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your Personal Information out of the EEA, we do our best to ensure a similar data security by ensuring at least one of these safeguards is in place:
We will only transfer your personal information to countries that the European Commission have approved as providing an adequate level of protection for Personal Information; or
Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give Personal Information the same protection as it has in Europe; or
If we use US-based providers that are part of EU-US Privacy Shelf, we may transfer data to them, as they have equivalent safeguards in place.
If none of the above safeguards are available, we may request your explicit consent to the specific transfer. You may withdraw consent.
If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, or purchase any products sold by the Company on this Website, we will automatically enroll you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to [email protected] requesting to unsubscribe from future emails.
If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, or purchase any products sold by the Company on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to [email protected] requesting to unsubscribe from future emails.
Third-Party Links and Websites
Security and Storage of Information
We have tried to help protect the Personal Information we collect, and have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Unfortunately, no measures can be guaranteed to provide 100% security. We cannot guarantee the security of your Personal Information in all circumstances.
Take steps to protect against unauthorized access to your device and account by choosing a robust password nobody else knows or can easily guess and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
We retain the Personal Information we collect for so long as reasonably necessary to fulfill the purposes for which the data was collected, to perform our contractual and legal obligations, and for any statute of limitations periods to bring and defend claims.
Legal Basis for Processing Your Personal Information
We rely on these legal grounds to process your Personal Information:
Consent. We may use your Personal Information as described in this Policy subject to your consent. To withdraw your consent, please email us at [email protected]. You may also choose not to provide, or to withdraw, your consent for cookies. Please see Your Legal Rights and Choices below for more information on opt-outs.
Performance of a contract. We may need to collect and use your Personal Information to perform our contractual obligations.
Legitimate Interests. We may use your Personal Information for our legitimate interests to provide our services and to improve our services and content. We process information on behalf of our customers who have legitimate interest in operating their businesses. We may use technical information as described in this Policy and use Personal Information for our advertising and marketing purposes consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable.
Your Legal Rights and Choices
Under the General Data Protection Regulation (“GDPR”), you have several important rights free of charge. In summary, these rights include:
We will retain the any Personal Information you choose to provide to us until the earlier of: (a) you ask us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the Personal Information is outweighed by the costs of retaining it.
You have the right to request access to your data that the Company stores and the rights to either rectify or erase your Personal Information.
You have the right to seek restrictions on the processing of your Personal Information.
You have the right to object to the processing of your Personal Information and the right to the portability of your Personal Information.
To the extent that you provided consent to the Company’s processing of your Personal Information, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the GDPR.
We require only Personal Information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
For further information on each of these rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the GDPR.
If you would like to exercise any of these rights, please:
Email us at [email protected]
Let us have enough information to identify you
Let us have proof of your identity and address
Let us know the information to which your request relates, including any account or reference numbers, if you have them
If you would like to unsubscribe from any email newsletter, you may click on the unsubscribe button at the bottom of the email newsletter. The un-subscription processing may take a few days.
How to Opt-in and Opt-out
In compliance with the CAN-SPAM Act, all e-mails sent from the Company will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.
Our emails provide users the opportunity to opt-out of receiving communications from us by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail. After unsubscribing, we will discontinue sending the particular messages as soon as technically feasible.
California Information-Sharing Disclosure. California residents may request a list of all third parties regarding which we have disclosed any information about you for direct marketing purposes and the categories of information disclosed. If you are a California reside and want such a list, please send us a written request by email to [email protected].
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose their information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
The safety and privacy of children online is important to us, and we take great care to comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). The Company does not allow this Site to be accessed by children under the age of 13 without the supervision of a parent or guardian. We will never knowingly contact or collect personal information from children under 13. Please contact us at [email protected] to notify us if you believe your minor child has provided us with any Personal Information.
Changes to the Policy
Please email us at [email protected] if you have questions about this Policy.
Updated: June 13, 2022